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Great CS position available (Philadelphia)

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Compensation: $$13.50 an hour

Customer Service Reps resolve a variety of customer issues such as technical and billing questions from across the U.S.
In this role you will be helping solve problems and make decisions that you consider to be in the customer's best interest.

RESPONSIBILITIES:
-Deliver world class customer service and build customer satisfaction and loyalty
-Provide effective and timely resolution of a range of customer inquiries
-Strive for one-call resolution of customer issues
-Strike a positive and cooperative tone with both customers and coworkers
-Demonstrate best judgment in the disbursement of adjustments and credits

QUALIFICATIONS:
-Six months to one year Customer Service experience
-Call center and wireless experience a plus
-High School Diploma or GED
-Keyboarding proficiency and use of automated systems
-Stellar verbal and written communication skills
-Strong problem solving skills


Interested parties please contact Mr. Dennis Kelly.